ligaklik Platform Privacy Notice

This page describes what we collect when you use ligaklik and how we keep that data protected. We at ligaklik process personal information—your email, identity documents, payment details, and betting history—only for legitimate business purposes: account verification, fraud prevention, payment settlement, and legal compliance. We do not sell your data to advertisers or brokers, and we do not share it with third parties except where required by law or payment processing necessity.

Our privacy practice reflects the fact that ligaklik serves users across multiple jurisdictions where data-protection laws vary. Some of your data may be processed by third parties (payment processors, identity-verification providers, customer-support platforms) who operate under strict contractual confidentiality terms. We undertake to be transparent about who touches your data and why, and to provide you with access, correction, and deletion rights where applicable.

Our services are available only where local law permits. Users are responsible for verifying that use of ligaklik complies with their jurisdiction's law.

What Data We Collect at ligaklik

We collect data at several touchpoints on ligaklik:

• Account registration: Email, full name, date of birth, phone number, country of residence.
• Identity verification: Government ID (passport, national ID, driver's license), proof of address (utility bill, rental agreement, bank statement dated within three months).
• Payment methods: Bank account details, e-wallet account numbers, virtual account (VA) codes, card-last-four digits (not full card numbers).
• Transaction history: Deposit amounts, withdrawal amounts, betting activity (Liga 1, Piala AFF, live-dealer tables, slots), game outcomes, timestamps.
• Device and access data: IP address, browser type, operating system, device ID (on mobile app), session timestamps.
• Support interactions: Email messages, chat transcripts, support tickets and resolutions.

We collect this data in two ways: directly (you provide it during registration, payment setup, or support contact) and automatically (our systems record IP addresses, session timestamps, and game interactions as you use ligaklik).

How We Use Your Data on ligaklik

We at ligaklik use your personal data for these specific purposes:

Account verification

We verify your identity against government databases and address records to prevent fraud and comply with anti-money-laundering (AML) rules.

Payment processing

We share bank account or e-wallet details with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to settle deposits and withdrawals.

Fraud detection

We analyse transaction patterns and IP locations to identify suspicious activity and protect your account and ours against unauthorized use.

Customer support

We use your email, name, and support history to respond to inquiries and resolve disputes related to Liga 1 betting, withdrawals, or game outcomes.

Legal compliance

We retain transaction records and betting history for the periods required by applicable law (typically 7 years) to satisfy tax, regulatory, and law-enforcement requests.

Platform improvement

We analyse aggregate (non-personal) data on game popularity, payment-method usage, and support issue trends to improve ligaklik.

We do not use your data for marketing or advertising unless you opt in. We do not sell your data to third-party advertisers, data brokers, or affiliate networks. We do not use your browsing history to target ads across other websites.

Third Parties and Data Processors

Our operations on ligaklik involve third parties who process your data under strict confidentiality agreements:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners (online payment, e-wallet, mobile banking, local payment) receive your account details to verify deposits and process withdrawals. These entities have their own privacy policies; we do not control their data handling.
• Identity verification: Third-party KYC providers verify your ID and address documents. These providers access your personal data only to confirm your identity and are contractually forbidden from retaining or reusing it.
• Hosting and cloud infrastructure: Our servers and databases may be located outside your jurisdiction (e.g., data centres in Singapore or Malaysia). Your data is encrypted in transit and at rest.
• Customer support platforms: We use third-party chat and email tools to handle support requests. These tools store transcripts of your communications.
• Fraud and compliance monitoring: We may use third-party services to detect suspicious betting patterns or potential money-laundering activity. These services analyse your transaction data against risk models.

All third parties processing data on ligaklik's behalf are bound by data-protection agreements and are forbidden from using your data for any purpose outside our contract.

Your Rights Regarding Data on ligaklik

We at ligaklik recognize your rights to access, correct, and delete your personal data where applicable law permits:

• 1
  Right to accessRequest

  You can request a copy of all personal data we hold about you on ligaklik. Contact our support team with "Data Access Request" in the subject line.

• 2
  Right to correctEdit

  If your personal data (name, address, phone number) is inaccurate on ligaklik, you can request correction. Log into your account settings or contact support.

• 3
  Right to deletionRemove

  You can request deletion of your ligaklik account and personal data, subject to legal retention periods. We retain transaction records for 7 years for tax and legal compliance; other data is deleted within 30 days of account closure.

Some data cannot be deleted if we are required by law to retain it (e.g., transaction history for anti-money-laundering compliance). We will inform you of any restrictions when you request deletion.

Cookies and Tracking on ligaklik

We use cookies on ligaklik for essential functions: session management (keeping you logged in), security (detecting unauthorized access), and analytics (understanding how users navigate the platform). Cookies are small text files stored on your device that identify your session.

Essential cookies are required for ligaklik to function and cannot be disabled. Analytical cookies track aggregate page views and feature usage to improve our platform; you may disable these in your browser settings without affecting core functionality. We do not use tracking cookies for third-party advertising.

Our privacy policy applies to first-party cookies (set by ligaklik). Third-party payment processors and support platforms may set their own cookies; their privacy policies govern those.

Data Retention and Account Closure on ligaklik

We at ligaklik retain your personal data for as long as your account is active, plus retention periods mandated by law. After you close your ligaklik account, we delete most personal information within 30 days. However, we retain transaction history and betting records for seven years to comply with anti-money-laundering (AML) regulations, tax law, and potential regulatory inquiries.

If your account is inactive for 12 months, we may delete non-critical data (game session details, support transcripts) but retain your account login credentials, verification documents, and transaction history for legal purposes. You can reactivate your account by logging in; dormant-account deletion is not automatic.

International Data Transfer and Jurisdiction

ligaklik operates across jurisdictions where data-protection laws vary. Your personal data may be transferred to, stored in, and processed by servers located outside your home country. We may use cloud infrastructure hosted in Singapore, Malaysia, or other regions. By using ligaklik, you consent to this international processing, provided we maintain the same encryption and confidentiality standards regardless of data location.

Our primary operations centre is located in Southeast Asia; we comply with data-protection laws applicable in supported jurisdictions. If you are a user in Jakarta, Surabaya, Bandung, or Medan, your data may be transferred to regional servers outside your city for processing, backup, and security.

Contact and Updates to This Policy

If you have questions about your data on ligaklik, wish to exercise your access or deletion rights, or believe we have mishandled your information, contact our support team via email or chat. Specify "Privacy Inquiry" in the subject line and describe your concern. We respond to privacy requests within 14 days.

We may update this privacy notice at any time to reflect changes in law, our practices, or new game offerings (Liga 1 betting, live-dealer tables, slots). Updates take effect immediately upon posting. We recommend reviewing this page periodically, particularly before major betting seasons (Liga 1 league start, Piala AFF tournament, Idul Fitri holidays) when our data practices may expand to accommodate higher user volume.

If an update materially changes how we use your data, we will notify you via email to your registered account address. You have 14 days to object; if you do, you may close your account and withdraw any remaining balance without penalty.